B2B services
Incoming payment reconciliation for B2B service companies
B2B service companies often invoice one operating contact and receive money from a parent company, payment portal, or outsourced treasury team. References can be strong, missing, or formatted differently across every channel.
Where time gets lost
Complex customer identity
Contract name, invoice customer, and bank originator may represent different entities in the same group.
External ACH and wires
Payments arrive outside the billing platform with truncated bank descriptions.
Mixed billing periods
Customers may combine current invoices, overdue balances, and credits in one transfer.
Working method
A short path from files to evidence
- 01Map customer identityUse explicit, editable aliases between known payers and invoiced entities.
- 02Extract referencesNormalize invoice numbers while preserving the full source memo.
- 03Investigate totalsFind exact, grouped, partial, and overpayment relationships.
- 04Confirm and follow upExport confirmed work and assign unresolved receipts.
Controls that matter
- Editable payer-to-customer mappings
- Original bank descriptions retained
- Currency conflicts block automatic reconciliation
- Grouped and partial relationships modeled explicitly
- Notes capture collection follow-up
- No silent cross-customer applications